Last Updated: January 18, 2026

Nile's Robe operates this store and website, including all related data, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Nile's Robe uses technology powered by Shopify to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or that could reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably identify you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.

Account information, including your username, password, security questions, preferences, and account settings.

Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

Communications with us, including information you provide when contacting customer service or submitting inquiries.

Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

Usage information, including details about how and when you interact with and navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

Automatically through the Services, including information collected from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.

From our service providers, including when we engage them to enable certain technologies or when they collect or process personal information on our behalf.

From partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and maintaining your account, organizing shipping, facilitating returns and exchanges, enabling product reviews, and providing a personalized shopping experience such as recommending products related to your purchases.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, text message, or postal mail, and displaying advertisements about products or services on the Services or on other websites based on your previous interactions with the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and checkout experience, detect and investigate fraudulent, illegal, or malicious activity, protect public safety, and ensure the security of our services. If you create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username or password with anyone.

Communication With You

We use your personal information to provide customer support, respond to inquiries, deliver services efficiently, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws, respond to valid legal processes (including requests from law enforcement or government authorities), participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

With Shopify, vendors, and service providers who perform services on our behalf (such as IT management, payment processing, analytics, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide marketing services and display advertisements.
When you instruct, request, or consent to the disclosure of information to third parties.
With our affiliates or within our corporate group.
In connection with a business transaction such as a merger or bankruptcy.
To comply with legal obligations or to protect our rights and the rights of others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted to the Services may be transferred to Shopify and to third parties that may be located in countries different from your own.

Shopify may also use personal information obtained from interactions with our store and other merchants on the Shopify platform to help improve its services.

To learn more about how Shopify uses your personal information and your rights, please review the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms not controlled by us. If you access these sites, we recommend reviewing their privacy policies and terms.

We are not responsible for the privacy practices, security, or content of these third-party sites.

Children’s Data

The Services are not intended for use by minors, and we do not knowingly collect personal information from children under the age permitted by law.

If a parent or guardian believes a minor has provided personal information, they may contact us to request deletion.

Security and Retention of Information

No security measure is completely secure, and we cannot guarantee absolute security.

The length of time we retain personal information depends on several factors, including the need to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

Right of access
Right to deletion
Right to correction
Right to data portability
Right to opt-out of the sale or sharing of personal information for targeted advertising

You may exercise these rights by contacting us using the information provided below.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to file a complaint with your local data protection authority.